Monday 23 April 2012

Information Technology and Ethical Issues


Information technology (IT) is becoming more prevalent and influential in the running of our day-to-day lives as individuals and thus society as a whole.  Due to the high demands of its consumers technology is required to be ever changing and highly adaptable. 
The focus of this first blog posting will provide a brief outline of some of the advantages, disadvantages and ethical considerations that arise from technology use.  It is also directed towards recording some of my thoughts and experiences, both positive and slightly less than positively. As well as explore the application of technologies for occupational therapy intervention all as part of the course requirements for my second year of occupational therapy study.

 According to TechTerms.com (2012) information technology refers to anything “related to computing technology, such as networking, hardware, software, the Internet, or the people that work with these technologies”.  For me (the somewhat technologically challenged at times) this translates to meaning that anything with a technology or computing-type base falls into the information technology bracket as well as the way any potential users interact with such technologies.  That is encompassing a variety of different media and can include the likes of computers, GPS, television, mobile phones, gaming and everything in between.

 The prevalence of ease with which we can access technology has altered the way people go about their day-to-day lives.  With such a dramatic shift in our reliance on technology a greater emphasis is also put on sourcing, storing and sharing information online rather than manually.  I decided to look at this from a student’s point of view for two reasons.  Firstly I am currently part of the student population so seeing how commonplace technology has become in the student environment is highly relevant.  And secondly the majority of students today have grown up surrounded by technology therefore have minimal fear and maximal expectations of what technology can/should offer.  Below is a link to an infographic on student IT use in the United States.  It talks about what types of IT students utilise and also how well they believe their tertiary institutions make use of IT as well as where students consider there is room for growth in the teaching and learning environment.

 Most of the time I would class technology as my friend and say that I am very comfortable with using basic technological devices except for the odd occasion when I have to exercise restraint as I feel the need to throw my laptop or phone against a wall.  I wouldn’t necessarily associate my comfort with technology solely to exposure growing up but I guess one way or another they began to play a more and more significant role in my life as I got older.  In fact I think I tried to steer clear of technology when I was younger but these days I tend to embrace most of it as I find a number of the skills required for operating the devices are transferable otherwise trial and error gets implemented and there is an element of hope that spontaneous combustion doesn’t follow. 
Some of the technologies I use these days are for personal use while others are more work/study related.  The likes of my laptop, cell phone, iPod, and occasionally my digital camera I tend to use on a daily basis.  I also utilise a number of online storage databases (Diigo and Dropbox) networking/communication systems for keeping in contact with friends in different parts of the country and overseas (Facebook, email and Skype).  As well as these I listen to music, watch TV, do my banking and book flights online-the internet has really revolutionised the way we do previously ponderous tasks.  I use IT for my academic studies as most of our course work can be found online (Moodle), we are required to contribute to online forums and now with the creation of this blog.  Due the relatively simple and easy to use nature of the majority of IT these days I feel that most of my current IT skills could be applied to IT equipment I haven’t previously used.  And unlike my previous feelings I wouldn’t be opposed to using e-readers if it meant that I could make notes, highlight important facts and I that wouldn’t be lugging around heavy textbooks.

There are a number of applications for IT in the occupational therapy field due to its effect on the changing nature of jobs and different leisure activities we participate in.  This increased reliance has resulted in the development of some highly valuable resources for OTs, namely the advent of the internet.  With the internet has also come the ability for clients to make to most of online resources from their own home such and banking, shopping finding out about procedures and conditions and support groups for people suffering from the same disease of illness (http://www.cancerchatnz.org.nz/).  We can also see how new technologies are being adapted to allow more users to get involved.  This can be seen with the iPad in the following video as a man from the blind foundation demonstrates how the voice over functions make it possible for visually impaired individuals to use.

I think having a good understanding of and being able to effectively use IT will be highly advantageous to OTs both in a preventative and treatment role.  Given how significantly our occupations are affected by IT these days, I can see utilisation and integration of IT by OTs as the only logical way to move forward.

There are a number of ethical issues that may arise from the use of IT, especially the capturing sharing and transferring of information.  Most of these lie around the areas of privacy and informed consent from the people whose information is being shared.  A lot of such issues can arise though miscommunications email, text messaging and online chatting are great examples of this occurring.  Other issues can occur when social justice comes into play and some sectors of the population are, through no fault of their own, being excluded from participating in a particular activity.  This could include a website having poor visibility/contrast that cannot be adjusted thus making it more difficult for visually impaired individuals to read it.  The Royal New Zealand Foundation of the Blind has a created an area on their page specifically for altering contrast and font size.


References:

Cancer ChatNZ (2009).  Cancer Chat NZ.  Retrieved on 03/03/2012 from http://www.cancerchatnz.org.nz/

Dahlstrom, E., Grunwald, P., de Boor, T., and Vockley, M. (2011).  National Study of Undergraduate Students and Information Technology.  Educause Center for Applied Research.

Royal New Zealand Foundation of the Blind (2010).  Accessibility Options.  Retrieved on 03/03/2012 from http://www.rnzfb.org.nz/accessibility   

TechTerms.com (2012).  IT.  Retrieved on 03/03/2012 from http://www.techterms.com/definition/it

Youtube (2011).  iPad usage for the blind.  Retrieved on 04/03/2012 from www.youtube.com/watch?v=lvEe91GJOqA&feature=related